Processing Times
We aim to ship in-stock items within 2-5 business days of receiving your order. However, handcrafted products may take longer, typically 1-2 weeks depending on our production schedule. If any delays occur, we will notify you via email. We are committed to delivering your orders in the best possible condition and quality. While most delays are minimal, certain items may take longer to process. Rest assured, we are working diligently to ensure your orders are shipped and returns are processed as swiftly as possible. We truly appreciate your patience and support during this time.
Handling and Delivery Times
- Handling time: 2-3 business days
- Delivery time: 3-5 business days
Orders are typically processed within 5-8 business days (excluding weekends) after receiving your order confirmation email. Once your order has been shipped, you will receive another notification.
Shipping Information
- Standard shipping: 5 business days for delivery
- Shipping rates (U.S.):
- 25% of the total order if the order total exceeds $36.01
- $9 for orders totaling $36.01 or less
U.S. Tax Information
- Sales tax: 12% of the total order
If you haven’t received your order within 5 days after receiving your shipping confirmation, please contact us through the “Contact Us” page with your name and order number, and we will investigate the issue.